This is a brief follow-up to the Communication course. The focus of this course is to teach you how to write clear and concise comments in a format that can be easily understood by all.
This course will focus on 3 key pieces required to create quality inventory videos:
1) The fundamentals of creating high-quality inventory videos.
2) Common problems and how to avoid them.
3) Regularly performing self-evaluations.
This course will provide an overview of how a dealership buys and sells cars, the systems and processes involved, and how to troubleshoot problems that are related to the photo and video process.
This course will help you comprehensively understand your role as a field tech. You will be introduced to the core values we strive to work by and become more familiar with the equipment we use. You will also learn why being a good communicator is essential to succeeding in your role as a field tech.
This course will review:
- The why, when, what, and how of good communication with your support team and/or the dealership
- How to communicate general problems in a way that will get them resolved